Be a consistently professional communicator—even in difficult circumstances.
How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility.
Being diplomatic, tactful and credible doesn’t always come naturally to people, especially when emotions are involved. In this course designed specifically for women, you will learn how to choose and use the most appropriate words and emotional tone for every business interaction. Learn power words, get the secrets for saying “no,” change your vocal delivery and delete undermining and self-sabotaging behaviors. Through relevant discussions, case studies and exercises, you will gain insights into your communication style and the styles of others, while building skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs.
Business professionals who want the skills to communicate in a positive, professional manner no matter what the situation.